PC stuff
The following is an excerpt from the Wall Street Journal by Jim
Carlton.
1. Compaq is considering changing the command “Press Any Key” to
“Press Return Key” because of the flood of calls asking where the
“Any” key is.
2. AST technical support had a caller complaining that her mouse was
hard to control with the dust cover on. The cover turned out to be
the plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining
that the system wouldn’t read word processing files from his old
diskettes. After trouble-shooting for magnets and heat failed to
diagnose the problem, it was found that the customer labeled the
diskettes then rolled them into the typewriter to type the labels.
4. Another AST customer was asked to send a copy of her defective
diskettes. A few days later a letter arrived from the customer along
with photocopies of the floppies.
5. A Dell technician advised his customer to put his troubled floppy
back in the drive and close the door. The customer asked the tech to
hold on, and was heard putting the phone down, getting up and
crossing the room to close the door to his room.